Who were 2018’s social media stars – and what to avoid from the losers

What were they thinking? How many times have you said that this year when a major brand (which should really know better) makes a monumental – and usually detrimental – misjudgement on one of its social media feeds. Or course, there are plenty of other times when a brand posts content that’s just so brilliant […]

10 things we’ve learned from sitting next to our clients

Yes, Google Hangouts are great. But when a project demands journalistic expertise on tap, to provide up-to-the-minute, expertly crafted content on demand, there’s no substitute to having an editor sitting at the desk next to you. That’s why the Volkswagen Group Hub – an online portal that serves the information needs of the manufacturer’s UK […]